Managed IT Services

We will oversee and manage the technology infrastructure of your organization. This includes planning, designing, implementing, operating and maintaining the IT assets of an organization. It includes the management of computer hardware, software, networks, servers, data storage, voice communication systems and other related technologies. The goal of IT Infrastructure Management is to ensure that systems are secure, reliable and performing at optimal levels in order to achieve maximum efficiency for the business.

We deploy the necessary hardware, software, and other resources to support the organization’s IT needs. This also includes equipment lifecycle management and updates.

We provide remote monitoring and management of endpoints. This also includes, remote help desk, user support, monitoring PCs and servers for performance, memory monitoring, errors. Proactive management that can predict problems before causing downtime.

We provide unlimited technical support to end users. This includes resolving problems with computers, software and network systems. IT help desk can provide assistance with troubleshooting computer issues, as well as offer advice on optimizing system performance, configuring hardware and software, install operating systems and applications and more.

Remote workforce solutions enable employees to work remotely, either from home or another location. This type of work arrangement has become increasingly popular in recent years due to the growing need to cut costs and provide flexibility for employees. Remote workforce solutions allow organizations to access specialized talent or expand their labor pool without incurring extra overhead expenses.

We handle the orchestration of your IT operations. It involves creating workflows that can be deployed with a single action, at any time to quickly respond to changing needs. Through orchestration, tasks like provisioning virtual machines and configuring applications can be done more efficiently and with less manual effort. With orchestration, teams have greater control over the IT processes that power their business, which results in increased agility and improved service levels.

We provide advice and assistance to organizations on how to use different technologies in order to optimize operations, achieve goals and reduce costs. Consulting helps organizations stay up-to-date with technology trends, implement efficient systems and processes, and realize cost savings.

We are continuously checking networks for problems or security threats and respond quickly if any are detected. This can involve checking logs and other data from various devices on the network, running tests to detect vulnerabilities, or even scanning for malicious traffic. Network monitoring helps ensure that any potential issues or threats are dealt with promptly, so that the network remains secure and functions optimally.

Common cloud services include Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). With IaaS, organizations can rent storage space and virtual machines without having to purchase physical hardware. PaaS allows users to develop, deploy and manage applications without configuring complicated infrastructure. SaaS enables users to access business software over the internet, eliminating the need for installation or software upgrades. Cloud services provide businesses with scalability, flexibility and cost efficiency.

Email management involves setting up processes to ensure that incoming messages are timely addressed, archived for future reference, and appropriately deleted when no longer needed. It also includes setting up rules to route incoming messages automatically to the correct people or departments so that they can be quickly addressed. Additionally, email management often includes setting up user accounts with appropriate access levels so that only authorized users can access specific data or information.

We ensure that the organization’s IT systems are secure and reliable, and implement measures to protect against cyber threats and other types of vulnerabilities.

We manage relationships with external vendors and service providers, and for negotiating contracts and agreements related to the organization’s IT resources.

We provide leadership and guidance to your IT team or staff, and ensure that your team has the necessary skills and resources to meet the organization’s IT needs.

As your virtual CIO (chief information officer), we are responsible for developing and implementing a long-term vision for your organization’s use of technology, and for aligning that vision with the organization’s overall business objectives.