Your IT provider replies in ten minutes. Three hours later, though, your employees still cannot access the system they need to work. The response was fast, but you are probably not feeling especially well supported. That is why IT support SLAs deserve more attention than a promised callback time. Response and resolution measure different things.
IT Support SLAs: Response Time vs. Resolution Time Guide Read More »
Over 90% of all cyberattacks are associated with phishing attacks. It’s no surprise these attacks are one of the most common and persistent threats individuals and businesses face daily. They rely on social engineering, which uses human behavior and trust to trick people into giving up passwords or other sensitive information. However, as time passes,
The Evolution of Phishing Attacks: ClickFix Attacks Read More »
AI adoption has exploded in recent years with the Federal Reserve estimating that 78% of the labor force works at firms that have adopted AI. While some people have differing opinions on this, there is one aspect that we should have a consensus. While opinions on AI differ, there is one aspect businesses should agree
Secure AI vs. Insecure AI: Enterprise AI Security Guide Read More »
The conversation around about the “OpenAI hack” sounds like cybercriminals breached OpenAI. That is not what happened. During a controlled cybersecurity evaluation in July 2026, OpenAI models crossed the boundaries of their test environment, gained internet access, and compromised Hugging Face infrastructure while pursuing answers to a benchmark. This incident matters because it shows that
The OpenAI Hack Explained: Cybersecurity Lessons for Leaders Read More »
Water utilities have spent decades investing in reliability. Pumps, treatment equipment, backup power, and redundant infrastructure are all designed around one goal: keeping clean water flowing without interruption. The technology behind those operations has changed dramatically. SCADA systems that once operated almost entirely in isolation now often communicate with remote sites, vendors, business networks, and
SCADA Security for Water Utilities: A Practical Guide Read More »
Could someone be inside your network right now? Managed cybersecurity is designed to help answer that question before it becomes an expensive problem. Unlike the movies, most cyberattacks don’t happen in an instant. Attackers often spend days or even weeks quietly moving through a network before stealing data or deploying ransomware. Verizon’s 2025 Data Breach
How Managed Cybersecurity Works and Why It Matters Read More »
Cybersecurity has become one of the biggest concerns for businesses of every size. According to IBM’s 2025 Cost of a Data Breach Report, the average data breach now costs organizations $4.44 million globally. While not every business experiences losses on that scale, the reality is the same: cyberattacks are becoming more frequent, more sophisticated, and
Best Cybersecurity Services for Business Protection Read More »
A 2025 study found that 62% of water utilities and electricity operators in the U.S. and U.K. were targeted by cyberattacks in the previous year, and 80% of those organizations experienced multiple attacks. Half of those (54%) suffered permanent destruction or corruption of data and systems. Water utilities and other critical infrastructure are essential for
Why Cybersecurity Matters More Than Ever for Water Utilities Read More »
Privileged access management is no longer a cybersecurity strategy reserved for large enterprises. As cyberattacks continue to increase in frequency and sophistication, growing businesses are discovering that controlling administrative access is one of the most effective ways to reduce risk. Some organizations may have strong endpoint protection or email security controls in place, but they
Privileged Access Management for Growing Businesses Read More »
It’s estimated that 3.1 billion spoofing emails are sent each day and may be a reason why 90% of cyberattacks originate with an email. A spoofed email is where cybercriminals trick users into thinking a message came from a person or entity they trust. For organizations without proper DMARC protections, that can mean fraudulent emails
What is DMARC Verification? SPF, DKIM, and BIMI Explained Read More »
