Your IT provider replies in ten minutes. Three hours later, though, your employees still cannot access the system they need to work. The response was fast, but you are probably not feeling especially well supported. That is why IT support SLAs deserve more attention than a promised callback time. Response and resolution measure different things.
IT Support SLAs: Response Time vs. Resolution Time Guide Read More »
Over 90% of all cyberattacks are associated with phishing attacks. It’s no surprise these attacks are one of the most common and persistent threats individuals and businesses face daily. They rely on social engineering, which uses human behavior and trust to trick people into giving up passwords or other sensitive information. However, as time passes,
The Evolution of Phishing Attacks: ClickFix Attacks Read More »
AI adoption has exploded in recent years with the Federal Reserve estimating that 78% of the labor force works at firms that have adopted AI. While some people have differing opinions on this, there is one aspect that we should have a consensus. While opinions on AI differ, there is one aspect businesses should agree
Secure AI vs. Insecure AI: Enterprise AI Security Guide Read More »
The conversation around about the “OpenAI hack” sounds like cybercriminals breached OpenAI. That is not what happened. During a controlled cybersecurity evaluation in July 2026, OpenAI models crossed the boundaries of their test environment, gained internet access, and compromised Hugging Face infrastructure while pursuing answers to a benchmark. This incident matters because it shows that
The OpenAI Hack Explained: Cybersecurity Lessons for Leaders Read More »
It’s estimated that 3.1 billion spoofing emails are sent each day and may be a reason why 90% of cyberattacks originate with an email. A spoofed email is where cybercriminals trick users into thinking a message came from a person or entity they trust. For organizations without proper DMARC protections, that can mean fraudulent emails
What is DMARC Verification? SPF, DKIM, and BIMI Explained Read More »
An estimated 3.4 billion spam emails are sent every day, making phishing the most common form of cybercrime. A lot of businesses still fall victim to phishing attacks, but more are becoming vigilant about them. Yet, just as they are evolving, so too are attackers. Cybercriminals are now conducting phishing through website forms. Those “contact
Why Your Website Contact Form Could Be a Cybersecurity Risk Read More »
A recent data loss incident involving an AI coding agent is drawing widespread attention for all of the wrong reasons. A startup using an AI coding agent had its entire database deleted in just 9 seconds. According to their founder, the issue led to more than 30 hours of disruption, forcing the business to manually
AI Data Loss Incident: Database Deleted in 9 Seconds Read More »
Financial fraud is evolving at a pace most organizations are not prepared for. What was once a manual, time-intensive activity has become a highly automated and scalable operation. According to INTERPOL, AI fraud is now 4.5 times more profitable than traditional cybercrime methods. This shift is not just about new tools. It represents a complete
Why AI Fraud Outperforms Traditional Cybercrime Methods Read More »
In today’s threat landscape, the question is not if your organization will be targeted, but when. There’s an estimated 600 million cyberattacks per day around the globe according to Microsoft. Each year cyberattacks are getting more advanced, harder to detect, and more expensive to clean up. Many organizations cannot afford a cyberattack. We are seeing
6 Benefits of Outsourcing a Managed Service Provider (MSP) Read More »
In the last few decades, we’ve seen the necessity of information technology (IT) in every industry across the globe. IT has changed how businesses operate from sales, operations, and customer service. This is why finding a top IT service provider is not just about fixing computers or answering help desk tickets. The right provider becomes
How to Find a Top IT Service Provider for Your Business Read More »
